Frequently asked questions

Do I need an account? Free titles play without one. Premium and paid titles require a signed-in account.

Which devices are supported? Any modern browser on phone, tablet, desktop or TV. Playback uses adaptive streaming, so quality follows your connection.

Why does a title buffer? Adaptive streaming lowers quality before it stalls. If it persists, switch networks and try again.

Can I save titles? Yes — sign in and use Save on any title. Your list and progress sync across devices.

How do I reset my password? Use Forgot password on the sign-in page and follow the emailed link.